Your range changes every season.
Your floor staff can’t.
Retail training fails for a boring reason: there is no hour in the day to give it. Wranx asks for two minutes between customers, and keeps asking until the range is genuinely known.
274%
Increase in staff logins
73%
Increase in product knowledge
50%
Increase in items per basket
The North Face EMEA, across two programmes.
Why retail training slides
Nothing here is a failure of effort. It is a mismatch between how retail actually runs and how training is usually delivered.
Turnover outruns onboarding
You build a beautiful induction, run it in March, and by peak season half the people who took it have moved on. The knowledge leaves with them and the induction starts again.
There is no hour to give
A shop floor has no desks and no quiet afternoon. Any training that needs a room and a block of time gets scheduled, deferred, and finally skipped.
Every drop is a new curriculum
The range turns over faster than the training can. By the time the deck on the new season is signed off, staff have already been selling it for three weeks on guesswork.
Wranx in Retail & Consumer Brands
The same engine every sector runs on, pointed at the things that make this one difficult.
Two minutes, on the floor
Drills run on a phone in the gaps that already exist — before open, during a quiet spell, on a break. Nobody is taken off the floor to learn.
Spaced repetition holds the range
Each product fact comes back exactly when it is about to be forgotten, so the autumn range is still there in November instead of having faded by October.
The season deck becomes drills
Point the AI Content Builder at the range guide you already produced and it writes the questions. New season live in days, not after the season has ended.
Practise the actual conversation
Voice Coach runs the customer who wants to know why one jacket costs three times the other — out loud, scored, before it happens for real.
A store league, if you want one
Standings can sit at store level, where a bit of competition is friendly, or be switched off entirely. Private is the default.
See it store by store
Which branch is soft on the new range, which concept the whole estate keeps getting wrong, and which stores need a visit rather than another email.
The Shop Floor
Retail teams don’t climb modules, they earn the floor. Learners work up through Stockroom, Shop Floor, Key Holder, Supervisor and Store Manager — a progression that already means something to everyone who works there, wearing your colours and your language rather than ours.
Results in Retail & Consumer Brands
Every figure on this page comes from one of these.
The North Face EMEA
How The North Face EMEA Boosted Sales With 73% Knowledge Gains
The North Face EMEA
How The North Face EMEA Boosted Training Engagement by 274%
Jordan’s Furniture
How Jordan’s Furniture Used Wranx to Train Staff and Improve Operations
L’Oréal Matrix
How L’Oréal Matrix Improved Product Knowledge Across Remote Teams
Where else this runs
The engine is the same everywhere. What changes is the problem it is pointed at.
Two minutes a shift. A range they actually know.
Show us next season’s range guide and we’ll show you the drills we’d build from it.