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Customer Success Story

How Jordan’s Furniture Used Wranx to Train Staff and Improve Operations

Working with Wranx, Jordan’s Furniture improved product knowledge, increased engagement, and used insights from training assessments to streamline internal processes.

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97%

Correct Answers Post-Training

84%

Employee Engagement

2–3 min

Daily Learning Time

The Challenge

Encouraging Adoption and Measuring Impact

Jordan’s Furniture needed to:

  • Roll out an easy-to-use training solution that resonated with sales staff
  • Overcome resistance to new systems and tools
  • Ensure training content was fast to access and easy to understand
  • Demonstrate measurable value to both frontline and leadership teams
The Solution

Encouraging Adoption and Measuring Impact

Jordan’s Furniture needed to:

  • Selected sales consultants and managers to test the platform
  • Delivered daily training drills via mobile and desktop in 2–3 minutes per day
  • Leveraged gamification to boost motivation and engagement
  • Used Wranx’s in-house team to transform existing materials into tailored training content
  • Tracked performance via dashboards to uncover knowledge gaps and process issues
Measurable Results

Wranx empowered Jordan’s Furniture to go beyond training, using insights to improve operations and simplify internal systems.

I have been very pleased implementing Wranx in my workplace. Wranx requires only 2-3 minutes a day but has increased the knowledge level of even our seasoned veterans. The Wranx team is always responsive to the needs of my organization and are truly a pleasure to work with.
Marianne Thatcher Sales Training Manager, Jordan’s Furniture

Key Outcomes

97% Answer Accuracy Post-Training

Staff retained detailed product knowledge

84% Learner Engagement

Widespread adoption even among initially hesitant employees

Boosted Knowledge Across Roles

Even seasoned staff reported knowledge gains

Operational Improvements Identified

Assessment insights helped streamline processes

Internal Buy-In and Advocacy

Pilot users championed the platform company-wide

Customized Support from Wranx

A team that adapted the programme as needs changed

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