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Customer Success Story

How Tata Steel Used Wranx to Drive Knowledge Gains and Win an Industry Award

By leveraging Wranx’s spaced repetition platform, Tata Steel significantly improved product knowledge across teams, earning the Excellence in Education and Training award at the Steelie Awards.

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97%

Learners Improved Knowledge

92%

Accuracy Post-Training

15%

Overall Knowledge Improvement

100%

Improvement on Cold-Rolled Steel Module

The Challenge

Closing Knowledge Gaps Across Departments

Tata Steel Europe needed to:

  • Improve product knowledge among 150 employees in product management, account management, and customer service
  • Address knowledge gaps in highly technical areas like Hot-Rolled and Cold-Rolled Steel
  • Implement a flexible, scalable, and modern training solution
  • Drive retention and performance across teams in a cost-effective way
The Solution

Closing Knowledge Gaps Across Departments

Tata Steel Europe needed to:

  • Deliver nine custom modules using spaced repetition for long-term memory
  • Provide 2-3 minute daily training sessions via desktop and mobile
  • Embed learning into employees’ routines, supported by a self-serve resource library
  • Track improvement via pre- and post-assessments
Measurable Results

Training outcomes were powerful and recognized globally.

Wranx is a new concept for workplace learning and is particularly relevant for needing to embed knowledge in a fresh, enjoyable and cost-effective way. Wranx have a great platform, but specifically, a great team who are only too willing to help you build the learning solution you need.
Andrew Barker Head of Academy, Tata Steel

Key Outcomes

97% Improved Knowledge in Hot-Rolled Steel

With an average gain of 7.5 correct answers

100% Improved in Cold-Rolled Steel

Post-assessment scores jumped to 88%

15% Overall Knowledge Increase

Learners consistently retained complex product information

9 Custom Modules

Built around the technical areas where gaps were widest

Award-Winning Strategy

Recognized with the Steelie Award for training excellence

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