Training tips that triumph
Memory science, microlearning and what actually makes workplace training stick.
How Spaced Repetition improves memory
Knowledge retention is difficult. Research shows that just 20 minutes after learning something new, 40% of that information is forgotten. After six days, just 23% of knowledge is retained. Luckily, every time we repeat a training session, we reinforce our knowledge of that information. Neuroscience shows that our brains work well with regular, repeated exposure
How to improve customer service skills in retail
The importance of great customer service skills often gets overlooked, but you should never underestimate the value of them – they are what creates loyal customers. If people have poor experiences in store, they are guaranteed to shop elsewhere.
How to improve product knowledge in retail
Retail customers want more than just friendly staff; they expect recommendations and excellent product knowledge. One study found that more than 50% of customers sought advice when they entered a shop. They wanted educated and engaged staff who could meet their needs.
5 tips to improve product sales in stores
As a retailer, your ultimate goal is to boost product sales – without them, you don’t have a business. In today’s market, consumers have an array of choice, both in store and online. Research shows that one in every four people shop online, and this number is growing. In 2021, there have been 900 million
How do you evaluate your employee’s performance?
Employee evaluation is a significant process for any organisation, as being able to identify your staff’s strengths and weaknesses is integral to organisational growth. This is also a main contributor to employee training and development. Assessing employee strengths and weaknesses is the first step in determining the type of training employees need. Investment in training
Infographic: Learning and Development Trends for 2020
Earlier this month, Wranx surveyed a number of Learning and Development professionals to ask for their opinion on thelearning trends that will have the most impact in 2020. We wanted to gain insight into the most relevant trends and what skills will become most essential for leaders to foster and encourage effective learning within their
The LXP vs the LMS
First referred to as a ‘testing machine’, the Learning Management System (LMS) has been around since 1924. Back when it was first developed, it resembled a typewriter with two windows: one to show the question and the other to fill in the answer. We’ve come a long way since then, as modern LMSs are now most
Wranx are exhibiting at the RetailEXPO!
This April, The Wranx Team will be exhibiting at this year’s RetailEXPO, Europe’s leading event for technology in the retail industry. Taking place on April 29th and 30th at the Olympia London, the exhibition provides an opportunity for retailers, brands and hospitality providers to discover new tech solutions in order to enhance their customer experience, increase
Wranx enhances user onboarding with self-registration
In the last few months the Wranx platform has seen two exciting functionality updates which are key to our customers (both present and future). The first update that has been developed is user self-registration. The self-registration functionality allows users from enterprise businesses to sign up independently to Wranx, which will significantly reduce admin time for
Learning in a digital age: What innovations and trends could impact your business?
Technology is continuing to improve and has shown to be a leading cause of disruption in business over the recent years. Businesses are slowly beginning to adopt various innovative technologies in order to keep ahead of digital disruption and future-proof their business..
How to improve your customer retention strategy
Customer retention refers to the ability of a company or product to retain its customers over a specified period. A high customer retention rate is positive, as this means customers tend to return and continue to buy. Therefore, a strong retention strategy is key to growing a business and increasing revenue.
An interview with HomeAway
HomeAway is a vacation rental marketplace with more than 1,000,000 rental listings in 190 countries. Founded in 2005, the company is now part of Expedia and is headquartered in Austin, Texas, USA. We recently sat down with Catherine Osborne, Senior Manager of Global Content and Education, who spoke to us about the significant impact Wranx has had on the learning and development of their
Reading about it is the easy part
See what daily retrieval practice looks like running on your own training content.