Skip to content
Wranx

How inclusive training can boost employee morale and productivity

Persia Shahkarami 5 min read Updated 19 March 2024

A diverse and inclusive workplace can help your business become more innovative, productive and profitable, with inclusive workplaces being 1.7 times more likely to lead their industries in innovation and 25% more likely to have above-average profitability. Statistics also show that inclusive workforces make better business decisions 87% of the time, leading their businesses to achieve 60% better performance results overall.

Diversity refers to the make-up of your workforce: ensuring equal opportunities for all regardless of their background. Inclusivity goes beyond diverse hiring practices and team dynamics. Inclusivity is key to creating a positive workplace culture in which all employees feel comfortable, confident and valued. Happy employees are what help your business to thrive!

Inclusion in the workplace can help your business function better at individual, team, and company levels. However, proper diversity and inclusion (D&I) training, as well as inclusive training practices, are essential to securing the benefits on offer.

What is diversity and inclusion training?

D&I training educates employees on working effectively with colleagues of different backgrounds, abilities, races, religions, sexualities and genders.

Training might focus on developing awareness around difference and diversity, targeting issues such as privilege and implicit bias, and allowing colleagues to understand and empathise with different perspectives. Increased awareness allows colleagues to develop the necessary skills to have positive interactions with one another and develop inclusive working practices.

Some topics that typically feature in D&I training include communication skills, sensitivity, conflict management, and modelling inclusive behaviour. Training should also align with any relevant workplace policies.

D&I training can be an effective tool against discrimination and harassment in the workplace, but can also offer many further benefits to your business.

The benefits of inclusive training

1. Team cohesion, productivity and engagement

Inclusivity training allows employees to better understand one another and work more cohesively as a group. Studies have shown that diverse teams and inclusive workplace cultures can increase individual and team engagement as well as productivity, with some companies reporting improved business performance of up to 31%!

2. Employee retention

D&I is increasingly important to jobseekers. An inclusive work environment encourages organisational loyalty among the workforce, resulting in reduced staff turnover, greater motivation and improved results. An inclusive workplace can boost recruitment morale, and retention!

3. Diverse viewpoints

An inclusive environment makes employees feel valued enough to express their opinions freely, offering diverse and creative new perspectives from teams. Cognitive diversity in your workforce avoids the risk of ‘groupthink’, and allows for more creative contributions that can innovate your business.

4. Reputation

D&I can enhance your business’s image and its success. Not only do diverse organisations tend to have better reputations, but they are able to relate to and connect with a wider demographic. Businesses that are representative of diverse individuals and cultures can attract clients of different backgrounds, expand their customer base and gain a competitive advantage!

How to make your training program inclusive

D&I training is the first step to understanding difference and developing a healthy work environment. Inclusive training refers to the delivery of your training content in a way that reflects the inclusivity of your workplace.

Inclusive training practices help your employees perform better. There are simple steps that can be taken to ensure that your training plan is inclusive of and accessible to all employees:

1. Use the right language

It is important that your training content is user-friendly. Avoid obscure, technical jargon that might be confusing, and keep things simple with short sentences and a friendly tone.

It’s also important to remember that English isn’t everybody’s first language. Make sure that your training methods can support multiple language options!

2. Diversify learning delivery

Consider the ways in which your content is delivered, and be aware of potential gaps in ability. Using separate methods of learning delivery can help ensure that training is accessible to different learner types with different needs. Not everyone learns in the same way, so it’s good to have options!

  1. Provide opportunities for self-paced learning

Transitioning to remote working during the COVID-19 pandemic has encouraged businesses to be more flexible with their employees’ different living and working situations. Offering opportunities for self-paced learning allows your workforce to fit the training process in around their own schedules, with no added stress.

A diverse and inclusive workplace can benefit your business, offering increased morale, productivity and, ultimately, profit. To access these benefits, it is important to educate your employees, and to ensure that any training on offer is accessible to everyone.

Why Wranx?

Wranx is an employee development platform, specialising in microlearning modules that can be uniquely tailored to your business. Our digital platform is accessible to anyone, anywhere, at any time, and offers gamification elements to keep learning fun and engaging – encouraging retention and increasing productivity.

Find out more about our service here.

Tagged e Learning Microlearning Spaced Repetition Staff Training
Keep reading

More on this

Customer Service Training

How Staff Training Transforms Customer Service

Unlocking Success: How Staff Training Transforms Customer Service In today’s competitive business landscape, exceptional customer service isn’t just a nice-to-have—it’s a fundamental driver of success. Businesses across industries are increasingly recognizing the pivotal role that well-trained staff play in delivering outstanding customer experiences. Here, we delve into six recent statistics that underscore the transformative power

4 min read
Sales Training

Revamp sales training programs with microlearning

Did you know that 58% of buyers say that sales reps are unable to answer their questions? Do you have a way of tracking this at your organization? If not, it’s worth doing some research as you could potentially be slowing down, or worse, losing out on sales. The market has changed dramatically over the last 10 or so years. Now buyers have access to a lot more information about products and services on the internet, and as such, will spend time doing their research before making a purchasing decision. It’s therefore imperative that your sales team know your product like the back of their hand, so they can skillfully convert more sales. But with the average turnover rates for sales teams being around 34% and studies showing that 84% of sales training is forgotten after 3 months, staying on top of training is no mean feat. Companies should provide sales training on a regular to ensure their teams have up to date product and business knowledge. In this blog we’re exploring how often you should be running training sessions, the benefits of using online tools and how the Wranx platform can help. How often should you provide sales training?

9 min read
Spaced Repetition

Understanding the Benefits of Spaced Repetition

Learning a new skill or subject can be challenging, especially when you’re trying to memorize a lot of information. Spaced repetition is a learning technique that can help you remember more information in less time and with less effort. This method is based on the idea that the more frequently you review information, the more likely you are to retain it. In this blog post, we’ll take a closer look at what this training method is, how it works, and how you can get started using this technique to enhance your learning ability. Understanding Spaced Repetition Spaced repetition is a technique that involves gradually increasing the time between reviews of information. When you first learn a new concept, you might review it several times in a short period to ensure it sticks in your memory. Over time, as you become more comfortable with the material, you’ll review it less frequently, with longer gaps in between reviews. By spacing out your reviews in this manner, you’re more likely to remember the information long-term. Why Spaced Repetition Works The reason spaced repetition is effective is because it leverages advances in our understanding of how memory works. Our brains remember things better when

5 min read
All articles

See it working on your own content

Request a demo and we’ll build a drill from something your teams already train on.

Request a Demo Enrol on a Drill